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Common Mission Error Codes

This page lists common error codes that may be encountered during a mission and how to resolve them.

321513 - Flight route altitude greater than aircraft max flight altitude

Check the configured Vertical Limit (diagnostic dashboard) is sensible and greater than the flight plan altitude.

Checking this requires the aircraft to be on. Open the dock covers to allow the aircraft to remain powered on while checking.

Either adjust the limit with the buttons provided on the diagnostics dashboard, or adjust the flight plan to a lower altitude.

distance-limits.png

315007 - dock communication error; update dock firmware to latest version or restart dock and try again

Check the dock and aircraft firmware are consistent via the diagnostic dashboard.

Attempt to update if necessary (this may take 30+ mins to complete)

info

If the first attempt to update is very quick (< 30s) try click it again. The dock may perform a consistency update first, then will do an actual firmware update

firmware-upgrade.png

314200 - Network disconnected. Aircraft automatically returns

This means the dock internet connection was disrupted, potentially temporarily. Check for physical connection issues or network instability

328*** - Health Monitoring System (HMS) alarm

Errors code starting with 328 are not defined in the Cloud API error list. Instead, user should check for alarm(s) in the HMS (Health Monitoring System). The HMS alarm list is published every 2 second on the /dji/hms topics.

hms-log.gif